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These terms set out the rules that apply when you open an account with marryph and use our lobby, wallet or any service we operate. Access to marryph depends on local law and is available only where permitted in your region — read through before you start.
By creating an account and using any part of the marryph platform — whether that is browsing the slots lobby, placing a wager on PBA Basketball Betting, or moving funds through your wallet — you accept these terms in full. If you do not agree with any clause, the correct action is to stop using the service and contact us to close your account. These terms are written in plain English so you understand exactly what is expected. We reserve the right to update them when the platform changes, when payment rails are added or adjusted, or when local law requires a revision. When we make a material change, we will place a notice in your account dashboard so you can review the update before your next session. Continued use after that notice means you accept the revised terms. Our wallet supports GCash, InstaPay and Bank Transfer for eligible accounts. The limits, verification steps and processing instructions for each method are shown inside your account settings — they are not set by these terms alone, but are part of the full agreement. Availability depends on local law and the eligible region your account is registered under.
These terms define clearly what is covered under our agreement with you and what sits outside it. Knowing the boundaries helps you understand where our obligations begin and where third-party rules take over.
All account creation, login, session activity and suspension actions are covered by this policy. Rules for account verification and any eligibility requirements based on local law are part of this agreement and shown in your account settings.
Deposits and withdrawals made through GCash, InstaPay or Bank Transfer are subject to both these terms and the separate conditions of the payment provider you use. We apply our stated wallet rules; the payment provider applies its own.
Game titles available in the lobby — including Fa Fa Fa, Bingo Blackout and Speed Dragon Tiger Live — are governed by this policy regarding how you access and use them. Content accuracy and availability may change without prior notice.
External links, payment provider interfaces and any service operated outside the marryph platform are not covered by these terms. We do not control third-party policies and carry no responsibility for their terms or behaviour.
These terms are not just obligations — they also give you concrete actions you can take at any point. You have the right to review your full transaction history, which is available in the wallet section of your account after login. Every deposit and withdrawal made through GCash, InstaPay or Bank Transfer is logged there with the date, amount and status. If any personal detail on your account is incorrect — your registered email address, phone number or linked wallet identifier — you can update it directly through the account settings page. Some changes require identity verification; the fields and instructions for that process are shown at the point of edit. You may also raise a formal question about how your account data is held or how a policy clause applies to you. We handle those requests through our support channel. Response times are not guaranteed, but every submission is acknowledged and reviewed. If you decide to close your account, the request can be sent to us in writing and we will confirm the closure and any remaining wallet balance in a follow-up message.
Your complete wallet history — GCash, InstaPay and Bank Transfer entries — is shown in the wallet section of your account. Each record includes the transaction date, method and status so you can verify any entry independently.
Update your registered email, phone number or linked wallet in account settings. Changes that affect identity verification will prompt additional steps shown in the edit flow — follow the on-screen instructions exactly as they appear.
If a clause in these terms is unclear or you want to know how a rule applies to your specific account, contact our support team in writing. Include your account reference so we can check your records and respond with accurate, account-specific information.
To close your account under these terms, send a written request through our support contact. We will confirm the closure and advise on any remaining wallet balance. The process follows the steps set out in the account management section of your settings.
For any question about these terms — whether that is a clause you want clarified, a wallet transaction you want to dispute or an account detail you need corrected — the contact paths below are the right starting point. Include your account reference in every message so we can locate your records quickly.
Send your policy question or account request to our support email. State your registered email address and the specific clause or transaction you are asking about. We review every message and respond with account-specific information.
Open the chat widget from inside your account to ask a question in real time. Live chat is the fastest route for straightforward policy queries or wallet status checks. Have your account reference ready before you start the session.
Many policy-related actions — transaction records, account detail edits, verification status — are handled directly in your account dashboard after login. Check there first before contacting support, as most record requests can be resolved without a ticket.
We collect and retain only the data needed to operate your account, process wallet transactions and meet any legal obligations applicable to eligible Philippines regions. Data handling, retention periods and your rights over that data are detailed in the privacy notice linked from your account settings page — these terms and that notice work together.
We use session cookies to keep your account active and to remember lobby preferences between visits. Cookie settings are adjustable in your browser. We do not use cookies to collect data beyond what is needed to operate your account and the session you are in.
Access to your account is protected by the login credentials you set at registration. If you suspect unauthorised access, use the account settings page to update your password immediately and contact support in writing with your account reference.
Transaction records, including GCash and InstaPay history, are retained in line with our policy and any applicable legal requirement for eligible regions. The retention period for your account data is shown in the privacy notice linked from account settings.
To request a correction to stored personal data or to ask what data we hold on your account, contact us in writing through the support email. We will acknowledge the request and respond with the outcome within the timeframe set out in our privacy notice.
These are the questions most often raised about how our terms work in practice. If yours is not covered here, contact us directly through the support paths listed on this page.
Yes. Any transaction you make through your account wallet — whether via GCash, InstaPay or Bank Transfer — falls under these terms. The specific limits and verification steps for each method are shown in your account settings, and both sets of rules apply at the same time.
When we make a material change, a notice appears in your account dashboard before your next session. You can review the updated terms there. If you continue using the platform after seeing that notice, it means you accept the revision. You may contact support if you want to discuss a specific change.
Access depends on local law and is available only in eligible regions. We do not determine eligibility based on location alone — your account registration and verification process confirms whether your region qualifies. Check the eligibility information shown during account setup.
Open the wallet section of your account to locate the transaction record, then contact support in writing with your account reference and the transaction details. We review every dispute against the logged record and respond with the outcome specific to your account.
Yes. Accessing game titles in the lobby — including Jeepney Crash Run, Lucky 9 Pinoy and Bingo Blackout — is governed by these terms. Game availability may change, and we do not guarantee that any specific title remains accessible. Current availability is shown in the lobby at login.
Send a written account closure request to our support team, including your registered email and account reference. We will confirm the closure and inform you of any remaining wallet balance. The steps are also outlined in the account management section of your settings page.