This page covers how marryph handles the personal information you share when you open an account, make a GCash or InstaPay transaction, or browse the lobby. We keep this policy clear so you know exactly what we do with your data and what choices you have.
Account data handled with care
GCash & InstaPay transaction records
Your right to review and correct
Live casino and slots
POLICY SCOPE AND BASIS
How marryph Collects and Uses Your Information
When you register on marryph, we collect the details you enter — your name, email address, and account credentials. When you fund your account using GCash, InstaPay, or Bank Transfer, our payment processing layer records the transaction reference and amount so your wallet balance stays accurate. We also collect device identifiers, session data, and pages you visit so the lobby loads correctly on your phone or desktop. We use this information to operate your account, process withdrawals to your GCash or Bank Transfer channel, respond to your support requests, and meet any reporting obligations that apply in the regions where this service is available. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment partners — such as the rail handling your GCash or InstaPay transfer — is limited to what those partners need to complete your transaction. Availability of the service depends on local law and eligible regions; the same applies to what data we are required to retain and for how long. If you have questions about specific retention periods, reach our support channel and we will point you to the current records.
GCash
Transaction references from GCash deposits and withdrawals are logged in your account wallet history.
InstaPay
InstaPay transfer records are kept as part of your transaction log and visible in your account dashboard after login.
Bank Transfer
Bank Transfer details are stored only as long as required to complete the payment and satisfy applicable reporting rules.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not Cover
This policy applies to information collected directly through marryph — your account registration, lobby activity, and wallet transactions. It does not extend to services or websites we do not operate, even if you reach them through a link on our pages.
Account Access
Covered. Data you enter during registration and login — including email address and device session — is governed by this policy and kept within our account management system.
Transactions
Covered in part. We record your transaction reference and amount. The payment rail itself — GCash, InstaPay, or your bank — operates under its own privacy terms once the request leaves our platform.
Site Content and Game Activity
Covered. Pages you visit, game sessions you open, and lobby navigation are logged for account security and to keep the experience consistent across your devices.
Third-Party Services
Not covered. External links, payment app interfaces (GCash, Maya, GrabPay) and game studio environments have their own privacy practices that we do not control or represent.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical choices over the personal data we hold. The most direct path is your account dashboard, which shows your registered details, transaction history, and linked payment methods such as GCash or InstaPay. From there you can review what we have on file and spot any entry that looks incorrect. If something needs correcting — a misspelled name or an outdated contact number — you can update it through the account settings page. For requests we cannot process through self-service, such as asking us to explain what records we hold or raising a concern about how your data was used, reach our support team through the contact address listed in the support section below. We aim to acknowledge data-related requests and provide a clear response within a reasonable time. Where local law in your region grants additional rights over your personal data, those rights apply to the extent the law requires.
Review Your Records
Log in and open your account dashboard to see the personal details and transaction history we hold for your account.
Correct Account Details
Account settings let you update your name, email, and contact number directly. Changes apply to your profile immediately after you save them.
Raise a Data Question
If you want to know more about a specific record we hold, send your question through our support email and we will respond with a clear explanation.
Request Support on Data Matters
For requests that go beyond self-service — such as asking us to delete a record — contact support and we will confirm what is possible under applicable local law.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
Privacy questions deserve a direct answer, not a form letter. If you want to ask about your data, correct a record, or understand how a specific transaction was logged, the channels below connect you to the team that handles these requests. Include your registered email address so we can locate your account quickly.
Email Support
Send your privacy or data question to our support address. Include your account email and a brief description of the record or concern so we can respond accurately.
Account Dashboard
Your account dashboard shows your current registered details and full transaction log — the first place to check before contacting support for a data request.
Live Chat
For time-sensitive data concerns, open live chat from the account page. The support team can confirm what records exist and direct you to the right correction process.
HOW WE HANDLE YOUR DATA
Data Handling, Cookies, and Account Security Practices
Our data practices are built around what your account actually needs to function. We do not collect information beyond what is necessary to run your account, process your GCash or InstaPay transactions, and keep the lobby accessible on your device.
Cookies and Session Data
We use session cookies to keep you logged in while you browse the lobby. Persistent cookies help the site remember your device so you do not need to re-enter your credentials each visit. You can manage cookie preferences through your browser settings.
Account Security
Your login credentials are stored using one-way encryption. We do not store your GCash PIN or bank account number — only the transaction reference returned by the payment rail after a completed transfer.
Data Retention
We keep account and transaction records for as long as your account is active and for the period required by applicable rules in your region. The current retention period for your account is shown in your account dashboard after login.
Policy Changes
When this policy is updated, we post the revised version on this page with the date of the change. If the update affects how we use your personal data in a material way, we will notify you through your registered email address.
POLICY FAQ
Common Questions About Your Privacy on marryph
These are the questions we hear most often about how your personal data is handled. If your question is not answered here, reach us through the support channels listed above.
What personal information does marryph collect when I open an account?
We collect your name, email address, and the credentials you choose during registration. If you fund your account via GCash, InstaPay, or Bank Transfer, we also log the transaction reference and amount. No payment credentials such as PINs or full bank numbers are stored on our side.
Can I see the data marryph holds about me?
Yes. Log into your account and open the dashboard — your registered details and transaction history are listed there. If you need a broader picture of what we hold, send a request to our support email and we will provide a clear account of the records linked to your profile.
How do I correct a mistake in my account details?
Open account settings after logging in and update the field that contains the error. Changes to your name or contact number save immediately. If a field is locked and you cannot edit it directly, contact support with the correct information and we will update the record after verifying your identity.
Does marryph share my data with game studios like Habanero or CQ9?
Game studios such as Habanero, CQ9, Joker, and Spadegaming supply game content to the lobby. Your personal account details are not passed to them. A game session may carry a session token so the game loads correctly, but that token does not include your name, email, or payment details.
Are my GCash and InstaPay transaction details kept private?
Yes. GCash and InstaPay transaction references are visible only in your account dashboard and to our payment processing team. We do not display full transaction details to any third party outside of what the payment rail itself requires to settle the transfer.
How will I know if this privacy policy changes?
We post the updated policy on this page with the date it took effect. If the change affects how your personal data is used in a material way, we will send a notification to your registered email address so you are aware before the new terms apply to your account.